2026 ICOM Cancellation Policy
Updated 12/3/2025
Please note: all refunds, whether for attendees, exhibitors, SICOM, or advertisements will be charged a 10% cancellation fee.
All cancellations must be sent in writing by email ([email protected]) or by mail (ICOM 95 E Co Rd, 1000 S Clayton, IN 46118). Please allow the necessary time for the staff to process your request. If sent by mail, please allow more time.
CANCELLATION (REFUND) POLICY FOR ATTENDEE REGISTRATION & TICKETED EVENTS
Cancellations received on or before October 30, 2026, will be refunded the full amount less a 10% fee. No refunds will be given after the 30th. You will be able to transfer to a virtual registration if desired.
CANCELLATION (REFUND) POLICY FOR EXHIBITS
All exhibit cancellations requested on and before September 13, 2026, will be refunded the full amount less a 10% cancellation fee. Refunds requested from September 14, 2026 through October 30, 2026 will only be granted if canceled spaces are resold. No refunds will be given after October 30, 2026.
CANCELLATION (REFUND) POLICY FOR BIG ROCK EXHIBITS
In the event that a Big Rock cancels their space, the process below will be followed:
- The exhibitor will not receive a refund for the difference between the Big Rock price and the normal booth price.
- For example: One normal tier 3 booth space costs $950. In the event of a cancellation, the exhibitor would only receive a refund for the non-Big Rock booth space price, $800.
- The normal 10% exhibit booth cancellation fee still applies to cover ICOM’s processing fees.
- Example:
- A Tier 3 Big Rock with 2 prime path spaces and 6 Non-Profit spaces would cost $7,800 total.
- The non-refundable portion of that would be $1,400 (the difference between the Big Rock and normal Non-Profit rates.)
- $7,800 (total price) - $1,400 (nonrefundable portion) = $6,400
- The 10% cancellation fee is taken off the $6,400, making the cancellation fee $640.
- $6,400 (refundable portion) - $640 (10% fee) = $5,760
- The final refund amount would be $5,760.
- A Tier 3 Big Rock with 2 prime path spaces and 6 Non-Profit spaces would cost $7,800 total.
- Example:
CANCELLATION (REFUND) POLICY FOR SICOM
All cancellations for SICOM youth groups must be sent to Ricky Altmiller by October 30, 2026 in order to receive a refund, less a 10% cancellation fee. Refunds will not be granted for those requested after that day.
CANCELLATION (REFUND) POLICY FOR ADVERTISING
All cancellations are charged a 10% fee. A written cancellation must be received by August 7, 2026 to receive a full refund less the 10% cancellation fee. No refunds will be given after that date.
CANCELLATION (REFUND) POLICY FOR VIRTUAL REGISTRATIONS
Cancellations received on or before October 16, 2026 will be refunded the full amount less a 10% cancellation fee. No refunds will be processed beginning October 17, 2026.
Please Note: Refunds are processed the way in which they were paid. If you paid via credit card, your refund will go back to the card you paid with. If you paid by cash or check, your refund will be processed via check.
